Customise Talent Recruitment Specialists

Thelma French Engage with us | Become a partner

HR Consulting, Mediation & Resolution Specialist

Email: thelma@customisetalent.com
Phone: +64 (0) 21813382

Thelma has been working in the area of human resources for 25 years. 15 years were as HR Manager with INL (now Fairfax Media) and ten years as General Manager for Yellow Ribbon (Youth Suicide Awareness Trust) and Cure Kids (Child Health Research Foundation). It's this combined experienced that enables Thelma to understand the requirements of clients' businesses, and gives her the ability to provide strategic advice.

Thelma knows how to bring out the best in people and how to deliver exceptional results. She values respect and integrity. Thelma believes in positive HR, knowing this adds tremendous value to the bottom line and how the company is perceived both internally and externally

There is no issue too big or small for Thelma who achieves the desired outcome in a conciliatory and respectful manner. She prides herself on building relationships and becoming the outsourced HR Manager, providing strategic and practical HR advice and solutions as and when required.

Partnering with highly experienced Contractors and Supplier Partners enables her to provide a high level of service across the full HR spectrum. Thelma is particularly strong in mediation & resolution situations where she can add huge value.

Thelma has been a Justice of the Peace since May 1989 and is also a qualified life coach. She is married and has a daughter, stepchildren and two grandsons: spending time with family and friends is important to Thelma. She also enjoys sailing, travelling, adventures (which sailing and travelling both provide), the gym, and just enjoying life.

  1. "I have known Thelma French for around 20 years, mainly as a business colleague working in the media industry. Thelma has worked in a number of organisations in the time I have known her and is someone who has truly evolved and developed as she has risen to meet the challenges that Thelma is someone who is very highly principled and who has at the core of her character, an unwavering commitment to integrity and equity. She is unique in that she balances those elements of her character with innate warmth and an enormous sense of fun. She is someone who can be relied upon in any situation and provides strength and support to those around her. Whatever Thelma chooses to do, she does in an exemplary fashion. I commend her most highly and wish her every success in her future

    CEO Corporate, Auckland

  2. "I have known Thelma French for many years but only in the last six months in her capacity as an HR consultant. We needed an expert to handle an issue that was both difficult and delicate. Thelma handled this professionally enabling the staff involved to feel that she was able to help them through the situation. Thelma’s real strength is the ease she can build a rapport with managers enabling them to deal with the hard issues of the day. Thelma over these months has helped us with a huge variety of staff issues and both sides have felt that the situation was handled professionally and with care. As an employer it is reassuring to know that everything is correct and dealt with properly. Thelma is more than an HR consultant she takes a pride in the caring for staff and managers alike. We continue to use her expertise to make our workplac

    CEO, SME, Auckland

  3. When I was promoted from a Sales Consultant to Sales Manager Thelma’s assistance was invaluable. There was a tremendous amount to learn about managing staff and ensuring I was procedurally correct in everything I did. Thelma was only a phone call away to talk things through, she would check documentation for me and her services were provided quickly, efficiently and in such a positive way."

    Sales Manager, Corporate, Auckland

  4. "During the mediation process, which could have become heated and emotional, Thelma expertly managed the situation so that an outcome was reached with minimal drama. Thelma’s endless empathy for both sides, gave me the ability to see the big picture and make decisions based on fact, not emotion."

    Director, SME, Auckland

  5. "I give my highest recommendation of Thelma French to anyone requiring HR support. To say I was shocked to be faced with a disciplinary hearing in 2008 would be an understatement. Thelma assisted me through these unfamiliar waters and provided both emotional and HR support to me in this difficult time. Her ability to stay calm and rational and to encourage me to do the same was crucial in enabling me to reach the best possible resolution. She explained my options and supported me to make a decision as to how to proceed. Her notes were incredibly thorough and provided my lawyer with the information he required to successfully negotiate to my benefit. I have no hesitation in recommending Thelma to anyone requiring support in difficult employment situations. Her empathy, professional demeanour and skills are exactly what are required when facing an employment dispute."

    Marketing Manager, Corporate, Auckland

  6. "During the mediation process, which could have become heated and emotional, Thelma expertly managed the situation so that an outcome was reached with minimal drama. Thelma’s endless empathy for both sides, gave me the ability to see the big picture and make decisions based on fact, not emotion."

    Director, SME, Auckland